FAQ’s & Policies

1. How long does it take for my bows to ship? 

Our current TAT for bows is 5-7 business days! Orders that contain clothing items have a TAT of 12-14 business days! 

2. Are bows available on clips?

yes! Our bows come on clips, black nylon, or nude nylon!

3. What are my Payment options?

We accept Sezzle, PayPal, and all credit/debit cards! 

4. What are “drops?” 

Our drops tend to be scheduled every two weeks on Friday night’s at 7 pm CST! A drop is when I upload new patterns and colors to the site for y’all to purchase! 

5. Can I only buy bows on a drop night?

NO! You can buy bows on whichever day of the week suits you! If it’s online then you can add it to your cart! Drops are just fun ways to showcase our new fabrics and give everyone a chance to snag them! 

6. Do you take custom requests? 
yes! We have a lot of requests for custom DoubleStacks or for smaller sized Headwraps than our baby size. All you have to do is message me and ask! You can message through our business page on Facebook or through our customer service email genesisfaithbowtique@gmail.com 

Policies: 

We do not accept returns on our hair accessories due to the personal nature of these items. If you have an issue with your purchase please reach out to us via email genesisfaithbowtique@gmail.com 

Do NOT leave child unattended while wearing any kind of accessory (necklaces, hair bows, etc.) these do contain small pieces and can be a choking hazard. All items should be worn under the supervision of an adult.